Hundreds of thousands of Texans remained without power as utility crews worked to fix power lines and poles downed or iced over by storms this week.
More than 440,000 customers had no power Thursday afternoon, with most of the outages concentrated in central and northern Texas communities, according to tracking site PowerOutage.us.
Austin Energy, the city’s community-owned electric utility, said more than 150,000 customers in the state capital were without power Thursday morning. The utility said local outages will likely last until Friday evening, leaving many without power for several days. Dangerous road conditions and other difficulties created by accumulating ice and freezing temperatures have slowed down their restoration efforts, the utility company said.
While Austin Energy thanked customers for their patience, including for long wait times on its outage line, some people vented frustrations on social media over the timing of restorations and winter preparedness.
Austin Mayor Kirk Watson acknowledged residents’ frustration and said the city would reassess its communication protocols for disasters to prevent similar issues in the future.
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