Amazon is going to have to do something to avoid potentially running out of workers, according to an internal memo from last year obtained by Recode.
A New York Times investigation from June 2021 found a turnover rate for hourly workers of about 150% each year and reported that Amazon executives were worried about running out of people to hire.
However, this newly leaked memo from that time period provided an in-depth look at Amazon’s understanding of its own labour issues and how it might solve them. Insider did not independently verify the memo.
“If we continue business as usual, Amazon will deplete the available labour supply in the US network by 2024,” the memo says, according to Recode.
The leaked document “reads like an attempted wake-up call,” Recode added.
The memo reportedly says Amazon could use six methods for its warehouse workers, including raising wages or increasing reliance on robots, to fix the issue, but that the problem is coming at the company pretty quickly, especially in certain parts of the country.
Those areas include Phoenix, and the places in and around Memphis, Tennessee, and Wilmington, Delaware.
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SOURCE: Business Insider, Gabrielle Bienasz