Couple’s Video Goes Viral Sharing How they Got Kicked Off United Airlines Flight when their 2-year-old Daughter Wouldn’t Put On her Mask

(YouTube/Eyewitness News ABC7NY)

A young family’s video has gone viral since they shared it on social media detailing the harrowing experience they had while attempting to fly from Denver to Newark, New Jersey, on United Airlines.

Eliz Orban, her husband and 2-year-old daughter, Edeline, were set to visit family in New York over the weekend when their travel plans were cancelled.

The United crew members ordered the family to leave the plane after daughter Edeline did not comply with the mask mandate.

“We are premier silver members at United, so we always fly with them,” Orban said. “In fact, we had flown with Edeline four times already since the pandemic, without ever having an issue.”

Orban’s tear-filled video—originally posted on Instagram that has since been made private—shows the couple’s attempts to put a mask on the child, without success.

After the final checks had been made, a flight attendant came to the couple and asked them to leave.

The couple also tried to comply with the mandate by holding a covering over Edeline’s nose, but the effort was denied.

At the start, the couple were told they were banned from flying on the airline in the future.

United Airlines released a statement on the incident:

“The health and safety of our employees and customers is our highest priority, which is why we have a multi-layered set of policies, including mandating that everyone onboard two and older wears a mask. These procedures are not only backed by guidance from the CDC and our partners at the Cleveland Clinic, but they’re also consistent across every major airline. We are investigating this specific incident and have made contact with the family. We also refunded their tickets and returned their car seat and bags.”

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SOURCE: Charisma News, Nadia Joy Schult