Book Review: The Character Gap: How Good Are We? (Philosophy in Action) by Christian B. Miller

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The past quarter century of research into human psychology and behavior has revealed that, in many ways, we are strangers to ourselves. We are ignorant of the forces that play a major role shaping our decisions. Choices we assumed were products of free will are, upon closer observation, largely determined by biological, environmental, and social forces outside of our control or awareness.

In many cases, this research has overthrown common assumptions about human nature. For example, according to a 1997 study by social psychologist Robert Baron, the smell of Cinnabon and Mrs. Fields cookies in a shopping mall doubles the likelihood that we would help someone in need. We might prefer to think of ourselves as compassionate people, when in fact we were summoned to action by carbs and sugar!

Such findings can be frightening, in that they force us to rethink the idea of sin and human responsibility, even the nature of our personality. We are far more influenced by our environment, and much else besides, than we would ever wish to admit. One neuroscientist, David Eagleman, even proposes upending our legal system: We should no longer consider people responsible for crimes they commit, now that we know how deeply our environments influence our behavior.

Surprising and enlightening as much of this research is, very often it merely confirms what we ought to know already, either by intuition or by paying attention to Scripture. For example, a study by Cornell psychologist Dennis Regan found that after being made to feel guilty, people are nearly four times as likely to offer help to someone with a problem. But preachers and parents have been known for millennia the power of guilt to spur action.

So perhaps the real benefit from all these recent findings is not a deeper understanding of human nature, but a vindication of what ancient wisdom taught all along. We are both deeply flawed and imbued with the divine. We sink to evil depths, yet arise to glorious heights.

Our Self-Assessment Gap

That’s roughly the conclusion drawn by Wake Forest philosopher Christian B. Miller, whose book, The Character Gap: How Good Are We?, is among the latest reports from the field of behavioral science. Miller is the director of The Character Project, funded by the John Templeton Foundation, which has supported Miller’s work and, through The Character Project, a few of the studies he cites in the book.

Miller sets the stage by clarifying what we mean when talking about character. We live in a society that may have very different values, but overall, Miller writes, we generally agree that character is composed of virtues (like honesty and compassion) and vices (like greed, cheating, or violence). We also tend to agree that motives matter when assessing someone’s character. Doing good deeds in order to be seen doing them doesn’t really qualify as virtuous behavior, however much the intended recipients might benefit

Oddly, however, Miller concludes this portion of the book with an equivocation. When he encourages his toddler toward good behavior and the child asks, “Why?” Miller admits, “I still need to think of what to say to him.” This uncertainty ends up plaguing the book, leaving the reader as starved for helpful guidance as the author’s young son.

Miller next dives into research about human behavior, arguing that we are not nearly as virtuous as we think—and yet we’re not so bad either. Researchers tagged 20 people in a shopping mall and sent an actor to walk near them carrying a bag leaking candy. It turns out only three people, 15 percent, offered to help. The other 85 percent did nothing. That dismal record improved, however, when the shoppers were made to feel guilty before encountering the woman with the leaking bag.

Experiment after experiment shows that we generally lack compassion, unless we’ve been prodded to be helpful—or given a reason to feel ashamed. With the right incentives, we can indeed be pretty helpful. For example, being asked to imagine living in someone else’s shoes can make us twice as likely to offer assistance to someone in need. Still, Miller concludes, “there might be a fortunate few who have a virtuous character in this area of their lives. Most of us, on the other hand, have a long way to go to become compassionate.”

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Source: Christianity Today