A Chick-fil-A owner recently had to shut down his Austin, Texas restaurant for five months for renovations.
Instead of temporarily laying off his 50 workers, Jeff Glover shocked his staff by continuing to pay them during the entire five months while the restaurant was closed, ABC affiliate KVUE reports.
Glover even gave them a $1-per-hour raise for sticking with him.
Starting pay at Glover’s Chick-fil-A is $11 an hour and he pays full-time workers roughly $3,600 a month before taxes, according to KVUE.
“It would be a real financial crisis for the 50 families represented by the workers here to have to go five months without a job,” Glover told the station.
At least one employee wasn’t surprised by the gesture.
“I wasn’t expecting less than that — he is always taking care of us,” the worker told KVUE.
Chick-fil-A dominates fast food. The fried chicken chain generates more revenue per restaurant than any other fast-food chain in the US, according to QSR magazine.
Chick-fil-A is best known for its crispy fried chicken, waffle fries, and milkshakes. But much of the company’s success can also be attributed to its superior customer service — which is a rare quality in an industry that’s notorious for its low wages.
At Glover’s Chick-fil-A in Austin, customers rave about the service.
“This Chick-fil-A rocks,” one customer wrote on Yelp. “They have a great system during busy lunch hours. I don’t know how they do it because every time my order is right and fresh. Great job guys!”
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SOURCE: Business Insider, Hayley Peterson