General Motors’ Apology Is Just Not Good Enough

GM CEO Mary Barra announced last week that 15 people had been fired as a result of the delayed recalls. (Photo: Justin Sullivan, Getty Images)
GM CEO Mary Barra announced last week that 15 people had been fired as a result of the delayed recalls.
(Photo: Justin Sullivan, Getty Images)

An internal report released Thursday on General Motors’ handling of the ignition switch recall faulted the automaker for incompetence and neglect. Comments from Facebook are edited for clarity and grammar:

When I worked at General Motors, management promoted the head-nodders. There was a prevalent culture of “shoot the messenger” who presented negative news. Senior GM executives are responsible for the current culture.

I hope CEO Mary Barra firing 15 people is just the first step. A huge effort is needed for the GM culture to change so that the company can produce quality products that buyers can depend on. GM is far from out of trouble.

— Dick Goodrick

Good for Barra. She did what a chief executive is supposed to do and fired the people who could and should have prevented or fixed the ignition switch problem. The penalty of being fired is much less than the penalty paid by those who were injured or died in crashes caused by this defect.

— Ron Britvec

It is hard to believe that senior management didn’t know about the problem. I believe Barra should resign. Someone not entrenched at GM should replace her.

— Frank Petraroli

I have been a Chevrolet man forever but bought a Honda a couple of weeks ago because I have lost all trust in GM’s leadership. The new CEO doesn’t instill confidence.

All these latest developments still amount to just passing the buck instead of taking responsibility. Barra wants us to think that a few employees — a few rotten apples — were the problem, but who does she think she is fooling? In such matters, the coverup comes from the top. Profits trump people’s safety.

— Jerry Gifford

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Source: USA Today

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